0800 567 7357 support@ippatrol.com

Terms and Conditions

Prospective customers can utilise the 30 day free trial of ipPatrol’s services to better understand how the monitoring services function. After 30 days if the customer has not paid for the services provided then the services will be disabled until the customer pays for the services or 7 days have passed at which time the account and services will be removed by ipPatrol. The Free Trial Offer is only available to companies and/or individuals whom have not taken advantage of the Free Trial Offer in the previous 6 months.

By using the monitoring service you certify that:

  • You are not a competitor of the ipPatrol
  • You shall not use the companies service to access systems which you do not lawfully have the right to access
  • You shall be subject to the terms of this agreement.

ipPatrol reserve the right to suspend or cancel a customers free trial at any time without explanation.

Payment for Services

You will be notified by email to the account holders email address when monitoring services require renewal or other payments are due. Payment may be made online using most major credit cards and debit cards.

If services remain unpaid past their renewal date the services will be disabled until the customer pays for the services. If all monitoring services are allowed to expire by the customer, the customer’s account will be disabled 7 days after the last monitoring service expires.

At their discretion ipPatrol will allow customers to obtain a credit account. Payments to credit accounts must be received and cleared by ipPatrol within 30 days. If payment is not received and cleared within 30 days ipPatrol reserves the right to suspend the customers monitoring services and account until payment is received and cleared.

ipPatrol reserves the right to charge a fee if the customer’s payment fails to clear or is rejected for any reason.

Re-Instatement Fee

ipPatrol reserves the right to charge a fee to reinstate accounts which have been disabled due to non payment.

Changes to Terms & Conditions

ipPatrol’s Terms & Conditions are subject to change at any time without notification. The latest copy of the Company’s Terms & Conditions will be posted here or can be requested at any time by contacting support.


We are selling a service provided via multiple public and private facilities, some of which are not within our control. ipPatrol does not guarantee the quality or condition of the service. ipPatrol does not guarantee your subscribed services will be active and available 100% of the time and will not be held liable for any of losses in the event that there is a service failure. IPPATROL MAKES NO WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN CONNECTION WITH THIS CONTRACT.

Governing Law

These terms and conditions shall be construed in accordance with the laws of the United Kingdom. The venue for any action arising out of or relating to ipPatrol services shall be in an English court within the United Kingdom. By accepting these terms and conditions you agree to submit to the jurisdiction of courts of the United Kingdom.